How can we help?
Whether you are exploring AloQ, setting up an integration, or troubleshooting an agent task, use this page to identify the type of support you need.
A verified support email or contact form should be added here before the website is published. Do not rely on an unverified contact address.
Technical support
For technical issues, describe what you were trying to accomplish, what happened, and any error message displayed by AloQ.
- Explain the task you submitted and the expected result.
- Include the relevant task status or error message.
- Identify the integration involved, if applicable.
- Remove passwords, API keys, access tokens, and other secrets from any diagnostic information.
Integration enquiries
For questions about connecting external applications, explain which service you want to use and what actions your agent needs to perform. Integration support depends on the capabilities implemented in AloQ and the permissions granted by the connected service.
Product feedback
Feedback about usability, missing capabilities, reliability, and potential improvements can help guide AloQ's development. Describe the problem or workflow you want AloQ to support.
Privacy and data requests
Privacy-related enquiries should be handled through a verified privacy contact channel. The AloQ team should publish the appropriate contact details and explain how requests concerning personal information are processed.
Before contacting support
- Check the task status and any error details.
- Confirm that the relevant integration is connected and authorized.
- Include only the information needed to explain the issue.
- Never send passwords, API keys, recovery codes, or access tokens.